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  CERTIFICATION OF COMPLIANCE 
 
Name of Unit: Programs for Academic Support Services
and Academic Testing Services
Date: August 3, 2004  
 

Section 2: CORE REQUIREMENTS

     
2.1 The institution has degree-granting authority from the appropriate government agency or agencies.  (Degree-granting Authority)
     
  Narrative:   Not applicable to unit level.
     
2.2

The institution has a governing board of at least five members that is the legal body with specific authority over the institution. The board is an active policy-making body for the institution and is ultimately responsible for ensuring that the financial resources of the institution are adequate to provide a sound educational program. The board is not controlled by a minority of board members or by organizations or interests separate from it. Neither the presiding officer of the board nor the majority of other voting members of the board have contractual, employment, or personal or familial financial interest in the institution.

A military institution authorized and operated by the federal government to award degrees has a public board in which neither the presiding officer nor a majority
of the other members are civilian employees of the military or active/retired military. The board has broad and significant influence upon the institution’s programs and operations, plays an active role in policy-making, and ensures that the financial resources of the institution are used to provide a sound educational program. The board is not controlled by a minority of board members or by organizations or interests separate from the board except as specified by the authorizing legislation. Neither the presiding officer of the board nor the majority of other voting board members have contractual, employment, or personal or familial financial interest in the institution.  (Governing Board)

 

     
  Narrative:   Not applicable to unit level.
     
     
2.3 The institution has a chief executive officer whose primary responsibility is to the institution and who is not the presiding officer of the board. (Chief Executive Officer)
     
  Narrative:  Not applicable to unit level.
 

 

 
     
2.4 The institution has a clearly defined and published mission statement specific to the institution and appropriate to an institution of higher education, addressing teaching and learning and, where applicable, research and public service. (Institutional Mission)
     
  Narrative:   Not applicable to unit level.
   
     
2.5 The institution engages in ongoing, integrated, and institution-wide research-based planning and evaluation processes that incorporate a systematic review of programs and services that (a) results in continuing improvement and (b) demonstrates that the institution is effectively accomplishing its mission. (Institutional Effectiveness)
     
  The Programs for Academic Support Services and Academic Testing Services have incorporated systematic evaluation, assessment, and planning procedures as part of the overall mission for Texas Tech University’s Strategic Plan. Both strategic plans and current assessment reports for each department may be viewed at http://www.pass.ttu.edu and http://www.depts.ttu.edu/testing.
     
2.6 The institution is in operation and has students enrolled in degree programs.  (Continuous Operation)
     
  Narrative:   Not applicable to unit level.
   
     
2.7 The institution
  2.7.1   offers one or more degree programs based on at least 60 semester credit hours or the equivalent at the associate level; at least 120 semester credit hours or the equivalent at the baccalaureate level; or at least 30 semester credit hours or the equivalent at the post-baccalaureate, graduate, or professional level. The institution provides a written justification and rationale for program equivalency. (Program Length)
     
  2.7.2 offers degree programs that embody a coherent course of study that is compatible with its stated purpose and is based upon fields of study appropriate to higher education. (Program Content)
     
  2.7.3 requires in each undergraduate degree program the successful completion of a general education component at the collegiate level that is (1) a substantial component of each undergraduate degree, (2) ensures breadth of knowledge, and (3) is based on a coherent rationale. For degree completion in associate programs, the component constitutes a minimum of 15 semester hours or the equivalent; for baccalaureate programs, a minimum of 30 semester hours or the equivalent. These credit hours are to be drawn from and include at least one course from each of the following areas: humanities/fine arts; social/behavioral sciences; and natural science/mathematics. The courses do not narrowly focus on those skills, techniques, and procedures specific to a particular occupation or profession. The institution provides a written justification and rationale for course equivalency. (General Education)
     
  2.7.4 provides instruction for all course work required for at least one degree program at each level at which if awards degree.  If the institution makes arrangements for some instruction to be provided by other accredited institutions or entities through contracts or consortia, or uses some other alternative approach to meeting this requirement, the alternative approach must be approved by the Commission on Colleges.  In all cases, the institution demonstrates that it controls all aspects of its educational program.  (Contractual Agreements for Instruction)
     
Narrative:   Not applicable to unit level.
   
     
2.8 The number of full-time faculty members is adequate to support the mission of the institution. The institution has adequate faculty resources to ensure the quality and integrity of its academic programs. In addition, upon application for candidacy, an applicant institution demonstrates that it meets the comprehensive standard for faculty qualifications.  (Faculty)
     
   
  Narrative:   Not applicable to unit level.
   
     
2.9. The institution, through ownership or formal arrangements or agreements, provides and supports student and faculty access and user privileges to adequate library collections as well as to other learning/information resources consistent with the degrees offered. These collections and resources are sufficient to support all its educational, research, and public service programs. (Learning Resources and Services)
     
  Narrative:   Not applicable to unit level.
   
     
2.10 The institution provides student support programs, services, and activities consistent with its mission that promote student learning and enhance the development of its students. (Student Support Services)
     
 

Academic Testing Services provide evidence that these programs meet this requirement. These may be found included in each strategic plan on the websites – http://www.pass.ttu.edu and   The Mission, Vision, and Values statements for both Programs for Academic Support Services and http://www.depts.ttu.edu/testing.  

Programs for Academic Support Services:           

The Learning Center
The Learning Center, dedicated to the academic success of students at Texas Tech University, offers a wide variety of services designed to increase students’ academic effectiveness as well as to enable them to get the most out of their education. The Learning Center offers peer tutoring, self-help learning lab, academic strategy advisements, outreach presentations, and supplemental instruction for historically difficult courses. The supplemental instruction program has grown from covering one course, two sections in 1996 to covering 14 courses and 75 sections in 2003. 
 

Testing Accommodations
Under the provisions of the Americans with Disabilities Act, students with documented learning or physical disabilities may be eligible for various accommodations in classroom and testing situations. Such accommodations may include the following: additional time on tests, the use of a reader or scribe, enlarging testing materials or providing an alternative test format. Working in connection with Access TECH, this service seeks to provide the necessary accommodations to assist with each student’s academic success.
 

XL: Strategies for Learning
XL is designed to provide opportunities for students to acquire and build learning strategies for college. XL: Strategies for Learning is a required course for students returning from first suspension, second semester probation freshmen, and any student who has failed the course having been initially enrolled for either reason above. The course is also open to any enrolled Texas Tech Student. Course goals are to provide students insight into personal and academic skill development. This includes modules on setting and achieving academic goals, learning style awareness, time management skills, and academic study strategies. The course utilizes concepts found in the collegiate edition of Stephen Covey’s 7 Habits of Highly Effective People. Students are also given individual time with their instructor to pinpoint and work on specific problems that may hinder their success.
 

Academic Testing Services
Academic Testing Services provides Texas Tech students a myriad of tests designed to both assess and evaluate levels of achievement and to allow students to gain college credit by examination. A full listing of available tests along with sign-up information appears at http://www.depts.ttu.edu/testing.

The CLEP (College Level Examination Program) is a nationally recognized program that allows students to attempt credit for certain college courses. This program fits well with Texas Tech’s initiative “Graduate on Time,” by saving both time and money if a student successfully earns credit for the attempted exam.

   
     
2.11

The institution has a sound financial base and demonstrated financial stability, and adequate physical resources to support the mission of the institution and the scope of its programs and services.

The member institution provides the following financial statements: (a) an institutional audit (or Standard Review Report issued in accordance with Statements on Standards for Accounting and Review Services issued by the AICPA for those institutions audited as part of a systemwide or statewide audit) and written institutional management letter for the most recent fiscal year prepared by an independent certified public accountant and/or an appropriate governmental auditing agency employing the appropriate audit (or Standard Review Report) guide; (b) a statement of financial position of unrestricted net assets, exclusive of plant assets and plant-related debt, which represents the change in unrestricted net assets attributable to operations for the most recent year; and, (c) an annual budget that is preceded by sound planning, is subject to sound fiscal procedures, and is approved by the governing board.

Audit requirements for applicant institutions may be found in the Commission policy entitled "Accreditation Procedures for Applicant Institutions.  (Resources)

     
  Narrative:   Not applicable to unit level.
   
   
2.12 The institution has developed an acceptable Quality Enhancement Plan and demonstrate that the plan is part of an ongoing planning and evaluation process.  (Quality Enhancement Plan).

(Not applicable for the Compliance Certification submitted by institution).

     
  Narrative:   Not applicable to unit level.
   
   

Section 3:  COMPREHENSIVE STANDARDS

     

Institutional Mission, Governance, And Effectiveness

3.1  Institutional Mission
   
3.1.1 The institution has a clear and comprehensive mission statement that guides it; is approved
by the governing board; is periodically reviewed by the board; and is communicated to the
institution’s constituencies.
     
  Narrative:   Not applicable to unit level.
     
     
3.2  Governance and Administration
   
3.2.1 The governing board of the institution is responsible for the selection and the evaluation of
the chief executive officer.
     
  Narrative:   Not applicable to unit level.
   
     
3.2.2 The legal authority and operating control of the institution are clearly defined for the following
areas within the institution’s governance structure:
  3.2.2.1 the institution’s mission;
  3.2.2.2 the fiscal stability of the institution;
  3.2.2.3 institutional policy, including policies concerning related and affiliated corporate
entities and all auxiliary services;
  3.2.2.4 related foundations (athletic, research, etc.) and other corporate entities whose
primary purpose is to support the institution and/or its programs.
     
  Narrative:   Not applicable to unit level.
   
     
3.2.3 The board has a policy addressing conflict of interest for its members.
     
  Narrative:   Not applicable to unit level.
   
     
3.2.4 The governing board is free from undue influence from political, religious, or other external
bodies, and protects the institution from such influence.
     
  Narrative:   Not applicable to unit level.
   
     
3.2.5 Members of the governing board can be dismissed only for cause and by due process.
     
  Narrative:   Not applicable to unit level.
   
     
3.2.6 There is a clear and appropriate distinction, in writing and practice, between the policy-making
functions of the governing board and the responsibility of the administration and
faculty to administer and implement policy
.
     
  Narrative:   Not applicable to unit level.
   
     
3.2.7 The institution has a clearly defined and published organizational structure that delineates
responsibility for the administration of policies.
     
 

The Organizational Chart for the Programs for Academic Support Services and Academic Testing Services may be found at http://www.pass.ttu.edu (click on Organizational Chart)

     
3.2.8

The institution has qualified administrative and academic officers with the experience,
competence, and capacity to lead the institution.

     
  Narrative:   Not applicable to unit level.
     
     
3.2.9

The institution defines and publishes policies regarding appointment and employment of
faculty and staff.

     
  Narrative:   Not applicable to unit level.
     
     
3.2.10 The institution evaluates the effectiveness of its administrators, including the chief executive
officer, on a periodic basis.
     
  Narrative:   Not applicable to unit level.
     
     
3.2.11 The institution’s chief executive officer has ultimate responsibility for, and exercises
appropriate administrative and fiscal control over, the institution’s intercollegiate athletics
program.
     
  Narrative:   Not applicable to unit level.
   
     
3.2.12 The institution’s chief executive officer has ultimate control of the institution’s fund-raising
activities.
     
  Narrative:   Not applicable to unit level.
   
     
3.2.13 Any institution-related foundation not controlled by the institution has a contractual or other
formal agreement that (a) accurately describes the relationship between the institution and

the foundation, and (b) describes any liability associated with that relationship. In all cases,
the institution ensures that the relationship is consistent with its mission.
     
  Narrative:   Not applicable to unit level.
   
     
3.2.14

The institution’s policies are clear concerning ownership of materials, compensation,
copyright issues, and the use of revenue derived from the creation and production of all
intellectual property. This applies to students, faculty and staff.

     
  Narrative:   Not applicable to unit level.
     
3.3  Institutional Effectiveness
   
3.3.1

The institution identifies expected outcomes for its educational programs and its
administrative and educational support services; assesses whether it achieves these
outcomes; and provides evidence of improvement based on analysis of those results.

     
 

As part of its strategic planning process, Programs for Academic Support Services and Academic Testing Services conducts outcomes assessments on all goals and strategies contained within the plans.  Copies of each department’s assessment reports may be found at http://www.pass.ttu.edu and http://www.depts.ttu.edu/testing. As a result of outcomes assessments, the strategic plans are fine-tuned and adjusted. Each department uses their strategic plans as a living document to provide a road map for necessary student service

Programs for Academic Support Services

To respond to student need, in 1996 the PASS Learning Center incorporated Supplemental Instruction for historically difficult courses. Since that time the   program has continued to grow, largely as a response to growing demand for the program. Our assessments show that students who utilize SI receive more A, B, C grades and persist longer than students choosing to not use SI. Charts and graphs for this program appear at http://www.pass.ttu.edu. A major renovation of the Pass Learning Center space resulted in improved service delivery for testing accommodations students. A renovation of the peer tutor area has increased student satisfaction, as determined through student surveys, of the peer tutoring experience. XL: Strategies for Learning uses both student interviews and instructor feedback to adjust the curriculum. In addition, statistics are analyzed, by section and type, on student success and persistence. These figures help to     determine the type of instruction and section differences that result in higher success and persistence rates. The Texas Success Initiative follows all the mandates as issued by the Texas Higher Education Coordinating Board. Goal statements within the strategic plan define the ways students work to complete   their developmental coursework. Strategy and outcome statements mirror the expectations of the THECB.

Academic Testing Services

Academic Testing Services provides testing opportunities to both the Texas Tech Community and to surrounding communities. Tests are academic in nature – either from a credit earning capacity or admissions entrance capacity. Professional   examinations provide various certifications demanded of the specific profession. National testing companies demand a level of compliance to strict rules and regulations that dictate necessary testing conditions. As well, through strategic planning, the department must acknowledge its function and mission as it relates to Texas Tech. Academic Testing Services must assess itself as based on external expectations from the national testing companies as well as by the amount and level of testing opportunities provided to the Texas Tech Community. Internal assessments as well as patron assessments are used for this process.
     

PROGRAMS

3.4  Educational Programs Standards for All Educational Programs:
(Includes all on-campus, off-campus and distance learning programs) 
3.4.1 The institution demonstrates that each educational program for which academic credit is
awarded (a) is approved by the faculty and the administration, and (b) establishes and
evaluates program and learning outcomes.
     
  Narrative:   Not applicable to unit level.
   
     
3.4.2 The institution’s continuing education, outreach, and service programs are consistent with
the institution’s mission.
     
  Narrative:   Not applicable to unit level.
   
     
3.4.3 The institution publishes admissions policies consistent with its mission.
     
  Narrative:   Not applicable to unit level.
   
     
3.4.4 The institution has a defined and published policy for evaluating, awarding, and accepting credit for transfer, experiential learning, advanced placement, and professional certificates that is consistent with its mission and ensures that course work and learning outcomes are at the collegiate level and comparable to the institution’s own degree programs. The institution assumes responsibility for the academic quality of any course work or credit recorded on the institution’s transcript.
     
  Narrative:   Not applicable to unit level.
   
     
3.4.5 The institution publishes academic policies that adhere to principles of good educational practice. These are disseminated to students, faculty, and other interested parties through publications that accurately represent the programs and services of the institution.
     
  Narrative:   Not applicable to unit level.
   
     
3.4.6 The institution employs sound and acceptable practices for determining the amount and
level of credit awarded for courses, regardless of format or mode of delivery.
     
  Narrative:   Not applicable to unit level.
   
     
3.4.7 The institution ensures the quality of educational programs/courses offered through consortia relationships or contractual agreements, ensures ongoing compliance with the comprehensive requirements, and evaluates the consortial relationship and/or agreement against the purpose of the institution.
     
  Narrative:   Not applicable to unit level.
   
     
3.4.8 The institution awards academic credit for course work taken on a noncredit basis only
when there is documentation that the noncredit course work is equivalent to a designated
credit experience.
     
  Narrative:   Not applicable to unit level.
   
     
3.4.9 The institution provides appropriate academic support services.
     
  Programs for Academic Support Services

Academic support services conducted through this department include the Learning Center which offers peer tutoring – mainly in science and mathematics, supplemental instruction in designated historically difficult courses, a self-help learning lab with computers and software, outreach presentations on study strategies to student groups and faculty, appointment-based individual student assessments, and testing accommodations for students with documented disabilities. XL: Strategies for Learning offers a structured course that includes instruction on learning strategies, time management, and goal setting. Responding to student needs and differences, several variations of the course appear. The original format, which meets ten weeks, twice a week, comprises the most sections. An accelerated course – four weeks with classes five times a week – has gained popularity. As well, a course was designed for repeaters, those students who had unsuccessfully attempted the course in the past, and a course was designed specifically for probation freshmen engineering majors. The program is currently conducting on-going assessment to determine any differences in student success and persistence among the various course offerings. The Texas Success Initiative program offers appropriate developmental coursework for students who have not successfully passed all basic requirements for mathematics, English, and writing. A copy of the developmental educational plan may be found at http://www.pass.ttu.edu and clicking on the TSI link.

Academic Testing Services

Academic Testing Services assists students academically by providing Credit by Examination (CLEP) and by providing testing services for distance education students. In addition, various assessment tests are provided that gives students more awareness of their level of ability. One such test is Accuplacer used as the assessment instrument for the Texas Success Initiative.

   
     
3.4.10 The institution defines and publishes general education requirements for its undergraduate programs and major program requirements for all its programs. These requirements conform to commonly accepted standards and practices for degree programs.
     
  Narrative:   Not applicable to unit level.
   
     
3.4.11 The institution protects the security, confidentiality, and integrity of its student academic
records and maintains special security measures to protect and back up data.
     
  Narrative:   Not applicable to unit level.
   
     
     
3.4.12 The institution places primary responsibility for the content, quality, and effectiveness of its
curriculum with its faculty.
     
  Narrative:   Not applicable to unit level.
   
     
3.4.13 For each major in a degree program, the institution assigns responsibility for program
coordination, as well as for curriculum development and review, to persons academically

qualified in the field. In those degree programs for which the institution does not identify a
major, this requirement applies to a curricular area or concentration.
     
  Narrative:   Not applicable to unit level.
   
3.4.14

The institution’s use of technology enhances student learning, is appropriate for meeting the
objectives of its programs, and ensures that students have access to and training in the use
of technology.

     
 

The Pass Learning Center offers a computer lab and video lab for student use. XL: Strategies for Learning and Texas Success Initiative have interactive websites where students may learn of course assignments and absences. Academic Testing Services has gradually shifted to mainly computer-based testing with the exception of large scale national tests such as ACT and SAT and state education tests such as the TEXES/EXCET.

   
   
3.5  Standards Specific to Undergraduate Programs:
   
3.5.1 The institution identifies college-level competencies within the general education core and provides evidence that graduates have attained those competencies.
   
  Narrative:   Not applicable to unit level.
   
     
3.5.2 The institution awards degrees only to those students who have earned at least 25 percent of the credit hours required for the degree through instruction offered by that institution.
   
  Narrative:   Not applicable to unit level.
   
     
3.6  Standards Specific to Graduate and Post-Baccalaureate Professional Programs:
   
3.6.1 The institution’s post-baccalaureate professional degree programs, and its master’s and
doctoral degree programs are progressively more advanced in academic content than
undergraduate programs.
   
  Narrative:   Not applicable to unit level.
   
     
3.6.2 The institution ensures that its graduate instruction and resources foster independent learning, enabling the graduate to contribute to a profession or field of study.