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  CERTIFICATION OF COMPLIANCE 
 
Name of Unit:  Outreach and Extended Studies
Date:    August 30, 2004
 

Section 2: CORE REQUIREMENTS

     
2.1 The institution has degree-granting authority from the appropriate government agency or agencies.  (Degree-granting Authority)
     
  Not applicable to unit level.
    
     
2.2

The institution has a governing board of at least five members that is the legal body with specific authority over the institution. The board is an active policy-making body for the institution and is ultimately responsible for ensuring that the financial resources of the institution are adequate to provide a sound educational program. The board is not controlled by a minority of board members or by organizations or interests separate from it. Neither the presiding officer of the board nor the majority of other voting members of the board have contractual, employment, or personal or familial financial interest in the institution.

A military institution authorized and operated by the federal government to award degrees has a public board in which neither the presiding officer nor a majority
of the other members are civilian employees of the military or active/retired military. The board has broad and significant influence upon the institution’s programs and operations, plays an active role in policy-making, and ensures that the financial resources of the institution are used to provide a sound educational program. The board is not controlled by a minority of board members or by organizations or interests separate from the board except as specified by the authorizing legislation. Neither the presiding officer of the board nor the majority of other voting board members have contractual, employment, or personal or familial financial interest in the institution.  (Governing Board)

 

     
  Not applicable to unit level.
     
     
2.3 The institution has a chief executive officer whose primary responsibility is to the institution and who is not the presiding officer of the board. (Chief Executive Officer)
     
  Not applicable to unit level.
 

 

 
     
2.4 The institution has a clearly defined and published mission statement specific to the institution and appropriate to an institution of higher education, addressing teaching and learning and, where applicable, research and public service. (Institutional Mission)
     
  Not applicable to unit level.
   
     
2.5 The institution engages in ongoing, integrated, and institution-wide research-based planning and evaluation processes that incorporate a systematic review of programs and services that (a) results in continuing improvement and (b) demonstrates that the institution is effectively accomplishing its mission. (Institutional Effectiveness)
     
Outreach and Extended Studies (OES) is in compliance with this requirement.
   i. OES participates in the ongoing, integrated TTU-wide research-based planning and evaluation process, also known as the TTU strategic plan.  The strategic plan for OES may be found at:  http://www.dce.ttu.edu/STRATEGIC%20PLAN.pdf.


 

  ii. These and other data are reviewed systematically and result in continuing improvement; see for example the strategic plan assessment report for 2002 and 2003, which may be accessed at www.dce.ttu.edu/OES%202002%20Assessment%20Report.pdf  and http://www.irs.ttu.edu/SACS/AssessmentReports/40_0_2003.pdf respectively.  Additionally, program and course enrollments are reviewed and evaluated on a regular basis to assist in program planning.  The learning objectives and assessments for courses and degree programs through OES are the responsibility of the faculty within the respective academic area.
 
  iii. Approximately 80-90% of the students enrolled in courses through OES complete a course evaluation form.  Forms are reviewed by OES to ensure that any curricular or instructional issues may be addressed. 
 
  iv.

Additionally, TTU participates in the U.S. Department of Education Demonstration Program for Distance Learning.  One element of this program involved participating in the ED annual Distance Education Survey. In the fall of 2002, Texas Tech University surveyed 3,682 students and received 927 survey responses, yielding a 24.80% response rate for students enrolled in both print-based and electronic distance learning courses and a 36% response rate for students enrolled in a distance learning program.  This survey included students enrolled in courses through OES.  The response rate from 2001 was 17.80% for students enrolled in distance learning courses and 23.70% for students enrolled in distance learning programs.   For additional information about the survey and the results, see pages 41-43 of the Texas Tech University Institutional Plan for Distance Education and Off-Campus Instruction, at http://www.irim.ttu.edu/SACS/TTUInstitutionalPlanfinal.pdf,  or at  http://www.de.ttu.edu/content/pdf/TTU%20Institutional%20Plan%20final.pdf. (this link requires Adobe Acrobat Reader version 6.0 or higher.)

     
  Administrative And Educational Support Services
 

i.

The Vice Provost and Directors assess the administrative and educational support services on an on-going basis in accordance with strategic initiatives.  Corrections are made as necessary to improve the operations of the Division.  For example, recent improvements include the simplification of how instructor pay per lesson is calculated, the implementation of new policies concerning lesson resubmissions and re-grades, enhancements in the processing of incoming revenues for enrollments, document imaging of student and other records, enhanced print and copy services, and interactive Web-based registration.

.

     
2.6 The institution is in operation and has students enrolled in degree programs.  (Continuous Operation)
     
  Not applicable to unit level.
   
     
2.7 The institution
  2.7.1   offers one or more degree programs based on at least 60 semester credit hours or the equivalent at the associate level; at least 120 semester credit hours or the equivalent at the baccalaureate level; or at least 30 semester credit hours or the equivalent at the post-baccalaureate, graduate, or professional level. The institution provides a written justification and rationale for program equivalency. (Program Length)
     Not applicable to unit level.
     
  2.7.2 offers degree programs that embody a coherent course of study that is compatible with its stated purpose and is based upon fields of study appropriate to higher education. (Program Content)
      Not applicable to unit level.
     
  2.7.3 requires in each undergraduate degree program the successful completion of a general education component at the collegiate level that is (1) a substantial component of each undergraduate degree, (2) ensures breadth of knowledge, and (3) is based on a coherent rationale. For degree completion in associate programs, the component constitutes a minimum of 15 semester hours or the equivalent; for baccalaureate programs, a minimum of 30 semester hours or the equivalent. These credit hours are to be drawn from and include at least one course from each of the following areas: humanities/fine arts; social/behavioral sciences; and natural science/mathematics. The courses do not narrowly focus on those skills, techniques, and procedures specific to a particular occupation or profession. The institution provides a written justification and rationale for course equivalency. (General Education)
     Not applicable to unit level.
     
  2.7.4 provides instruction for all course work required for at least one degree program at each level at which if awards degree.  If the institution makes arrangements for some instruction to be provided by other accredited institutions or entities through contracts or consortia, or uses some other alternative approach to meeting this requirement, the alternative approach must be approved by the Commission on Colleges.  In all cases, the institution demonstrates that it controls all aspects of its educational program.  (Contractual Agreements for Instruction)
   


These standards are not applicable to OES
.

OES is not a degree-granting entity.  OES does administer a distance learning degree program for the College of Arts and Sciences; however, the responsibility for the quality, content, and evaluation of the degree program resides with the program faculty and the college. 

     
2.8 The number of full-time faculty members is adequate to support the mission of the institution. The institution has adequate faculty resources to ensure the quality and integrity of its academic programs. In addition, upon application for candidacy, an applicant institution demonstrates that it meets the comprehensive standard for faculty qualifications.  (Faculty)
     
 

OES is in compliance with this requirement.

 

Faculty who teach independent study courses through OES are TTU faculty or instructors approved by the academic department for which they are teaching.  These individuals do not hold faculty appointments through OES, but through the academic department.

All faculty teaching through OES are approved by the respective academic department, which reviews and assures their qualifications. 

   
     
2.9. The institution, through ownership or formal arrangements or agreements, provides and supports student and faculty access and user privileges to adequate library collections as well as to other learning/information resources consistent with the degrees offered. These collections and resources are sufficient to support all its educational, research, and public service programs. (Learning Resources and Services)
     
  OES is in compliance with this requirement.

The library holdings are sufficient to support the independent study course offerings, all of which are part of the regular academic programs.
     
     
2.10 The institution provides student support programs, services, and activities consistent with its mission that promote student learning and enhance the development of its students. (Student Support Services)
     
  OES is in compliance with this requirement.

Since OES does not offer any degrees, it provides student services commensurate with the type of courses offered through the Division. OES provides the following:
  • Student Service Representatives

  • Financial resources staff

  • Advisors for students in external BGS
  • Additionally, college students enrolled through OES have access to the university libraries, and students enrolled in online courses also have access to the technical support services offered by the Information Technology Division.  Students who meet applicable eligibility criteria may apply for financial aid as well.

     
2.11

The institution has a sound financial base and demonstrated financial stability, and adequate physical resources to support the mission of the institution and the scope of its programs and services.

The member institution provides the following financial statements: (a) an institutional audit (or Standard Review Report issued in accordance with Statements on Standards for Accounting and Review Services issued by the AICPA for those institutions audited as part of a systemwide or statewide audit) and written institutional management letter for the most recent fiscal year prepared by an independent certified public accountant and/or an appropriate governmental auditing agency employing the appropriate audit (or Standard Review Report) guide; (b) a statement of financial position of unrestricted net assets, exclusive of plant assets and plant-related debt, which represents the change in unrestricted net assets attributable to operations for the most recent year; and, (c) an annual budget that is preceded by sound planning, is subject to sound fiscal procedures, and is approved by the governing board.

Audit requirements for applicant institutions may be found in the Commission policy entitled "Accreditation Procedures for Applicant Institutions.  (Resources)

     
 

OES is in compliance with this requirement.

Routes of compliance:

  •  OES is a self-support unit; the combined FY 03 year-end fund balance represented a reserve of approximately 5.6 months of operating expenses.

   a. Institutional Audit: OES was last audited during Spring 2000 by the Internal Audit staff of the university. There was a change in management of OES pursuant to that audit, and the findings in the audit were addressed. 
 
   b. Changes in Net Assets: N/A 
 
   c. Annual Budget: The annual budget of OES is prepared by the Director of Financial Resources, and is reviewed and approved by the Vice Provost; it is further reviewed by the Office of the Provost. 
     
     
2.12 The institution has developed an acceptable Quality Enhancement Plan and demonstrate that the plan is part of an ongoing planning and evaluation process.  (Quality Enhancement Plan).

(Not applicable for the Compliance Certification submitted by institution).

   
   

Section 3:  COMPREHENSIVE STANDARDS

     

Institutional Mission, Governance, And Effectiveness

3.1  Institutional Mission
   
3.1.1 The institution has a clear and comprehensive mission statement that guides it; is approved
by the governing board; is periodically reviewed by the board; and is communicated to the
institution’s constituencies.
     
The Division of Outreach and Extended Studies (OES) is in compliance with this standard.

The mission of the institution was approved by the TTU Board of Regents in November 2001.  The BOR does not review the mission statements of areas or units. 

Outreach and Extended Studies (OES) has incorporated a mission statement as part of its strategic plan, which may be found at: http://www.dce.ttu.edu/STRATEGIC%20PLAN.pdf

     
     
3.2  Governance and Administration
   
3.2.1 The governing board of the institution is responsible for the selection and the evaluation of
the chief executive officer.
     
  Not applicable to unit level.
   
     
3.2.2 The legal authority and operating control of the institution are clearly defined for the following
areas within the institution’s governance structure:
  3.2.2.1 the institution’s mission;
  3.2.2.2 the fiscal stability of the institution;
  3.2.2.3 institutional policy, including policies concerning related and affiliated corporate
entities and all auxiliary services;
  3.2.2.4 related foundations (athletic, research, etc.) and other corporate entities whose
primary purpose is to support the institution and/or its programs.
     
  Not applicable to unit level.
   
     
3.2.3 The board has a policy addressing conflict of interest for its members.
     
  Not applicable to unit level.
   
     
3.2.4 The governing board is free from undue influence from political, religious, or other external
bodies, and protects the institution from such influence.
     
  Not applicable to unit level.
   
     
3.2.5 Members of the governing board can be dismissed only for cause and by due process.
     
  Not applicable to unit level.
   
     
3.2.6 There is a clear and appropriate distinction, in writing and practice, between the policy-making
functions of the governing board and the responsibility of the administration and
faculty to administer and implement policy
.
     
  Not applicable to unit level.
   
     
3.2.7 The area has a clearly defined and published organizational structure that delineates
responsibility for the administration of policies.
     
OES is in compliance with this standard.

The OES organization and organizational duties may be found in the OES organizational chart, which is posted on the OES Web site in the employee handbook, http://www.dce.ttu.edu/empbook/es_orgchart.htm.

     
     
3.2.8

The area has qualified administrative and academic officers with the experience,
competence, and capacity to lead the institution.

     
 

OES is in compliance with this standard. 

A summary of the qualifications of the vice provost may be found at http://www.depts.ttu.edu/provost/rsmithbio.php, and a summary of the qualifications of the OES directors may be obtained from the vice provost in the east wing of the OES building at 6901 Quaker Ave.

     
     
3.2.9

The institution defines and publishes policies regarding appointment and employment of
faculty and staff.

     
  Not applicable to unit level.
     
     
3.2.10 The area evaluates the effectiveness of its administrators, including the vice provost, on a periodic basis.
     

OES is in compliance with this standard.

All directors within the Division report to the vice provost and are evaluated periodically by the vice provost.  (Documentation available in Personnel Office, Drane Hall, Room 155 and in the east wing of the OES building at 6901 Quaker Ave.).

The vice provost is evaluated periodically by the provost.  (Documentation available in the Office of the Provost, Administration Building, Room 104.)

     
3.2.11 The institution’s chief executive officer has ultimate responsibility for, and exercises
appropriate administrative and fiscal control over, the institution’s intercollegiate athletics
program.
     
 

Not applicable to unit level.

   
     
3.2.12 The institution’s chief executive officer has ultimate control of the institution’s fund-raising
activities.
     
  Not applicable to unit level.
   
     
3.2.13 Any institution-related foundation not controlled by the institution has a contractual or other
formal agreement that (a) accurately describes the relationship between the institution and

the foundation, and (b) describes any liability associated with that relationship. In all cases,
the institution ensures that the relationship is consistent with its mission.
     
  Not applicable to unit level.
   
     
3.2.14

The institution’s policies are clear concerning ownership of materials, compensation,
copyright issues, and the use of revenue derived from the creation and production of all
intellectual property. This applies to students, faculty and staff.

     
  Not applicable to unit level.
3.3  Institutional Effectiveness
   
3.3.1

The institution identifies expected outcomes for its educational programs and its
administrative and educational support services; assesses whether it achieves these
outcomes; and provides evidence of improvement based on analysis of those results.

     
  OES is in compliance with this standard.
  i.

OES participates in the ongoing, integrated TTU-wide research-based planning and evaluation process, also known as the TTU strategic plan.  The strategic plan for OES may be found at: http://www.dce.ttu.edu/STRATEGIC%20PLAN.pdf.

     
  ii. These and other data are reviewed systematically and result in continuing improvement; see for example the strategic plan assessment reports for 2002 and 2003, which may be accessed at www.dce.ttu.edu/OES%202002%20Assessment%20Report.pdf and http://www.irs.ttu.edu/SACS/AssessmentReports/40_0_2003.pdf respectively.   Additionally, program and course enrollments are reviewed and evaluated on a regular basis to assist in program planning.  The learning objectives and assessments for courses and degree programs through OES are the responsibility of the faculty within the respective academic area.
     
  iii. Approximately 80-90% of the students enrolled in courses through OES complete a course evaluation form.  Forms are reviewed by OES to ensure that any curricular or instructional issues may be addressed. 
     
  iv. Additionally, TTU participates in the U.S. Department of Education Demonstration Program for Distance Learning.  One element of this program involved participating in the ED annual Distance Education Survey. In the fall of 2002, Texas Tech University surveyed 3,682 students and received 927 survey responses, yielding a 24.80% response rate for students enrolled in both print-based and electronic distance learning courses and a 36% response rate for students enrolled in a distance learning program.  This survey included students enrolled in courses through OES.  The response rate from 2001 was 17.80% for students enrolled in distance learning courses and 23.70% for students enrolled in distance learning programs.   For additional information about the survey and the results, see pages 41-43 of the Texas Tech University Institutional Plan for Distance Education and Off-Campus Instruction, at http://www.irim.ttu.edu/SACS/TTUInstitutionalPlanfinal.pdf,  or at  http://www.de.ttu.edu/content/pdf/TTU%20Institutional%20Plan%20final.pdf. (this link requires Adobe Acrobat Reader version 6.0 or higher.)
 

 

  Administrative And Educational Support Services
  i. The Vice Provost and Directors assess the administrative and educational support services on an on-going basis in accordance with strategic initiatives.  Corrections are made as necessary to improve the operations of the Division.  For example, recent improvements include the simplification of how instructor pay per lesson is calculated, the implementation of new policies concerning lesson resubmissions and re-grades, enhancements in the processing of incoming revenues for enrollments, document imaging of student and other records, enhanced print and copy services, and interactive Web-based registration..

PROGRAMS

3.4  Educational Programs Standards for All Educational Programs:
(Includes all on-campus, off-campus and distance learning programs) 
 


OES does not offer any degree programs; the College of Arts and Sciences determines the outcomes and assessments for the distance learning degree program administered on its behalf by OES.

Non-credit programs for which continuing education units (CEUs) are awarded follow the Continuing Education Unit Criteria and Guidelines of the SACS Commission on Colleges’ and the International Association for Continuing Education and Training (IACET).  Programs also follow the established criteria and rules for continuing education of professional state boards and associations.  In general, program criteria include needs identification, learning outcomes, instruction, content and methodology, requirements for satisfactory completion, assessment of learning outcomes, and program evaluation.  The institution maintains a permanent record of CEUs awarded.
 

3.4.1 The area demonstrates that each educational program for which academic credit is
awarded (a) is approved by the faculty and the administration, and (b) establishes and
evaluates program and learning outcomes.
     
 

This standard is not applicable to OES. 

OES administers one undergraduate degree program for the College of Arts and Sciences.  This program has gone through all college and institutional academic approval processes, and the program and learning outcomes are determined by the faculty and administrators within Arts and Sciences, not OES. 

   
     
3.4.2 The institution’s continuing education, outreach, and service programs are consistent with
the institution’s mission.
     
 

OES is in compliance with this standard. 

Continuing education and outreach are part of the core mission of the Division of Outreach and Extended Studies, as noted in the OES strategic plan, http://www.dce.ttu.edu/STRATEGIC%20PLAN.pdf.

A complete list of OES non-credit programming can be found at http://www.dce.ttu.edu/Outreach/  including, for example, short courses, personal enrichment, the TTU Lifelong Learning Community, customized training, professional development and career skills.

   
     
3.4.3 The institution publishes admissions policies consistent with its mission.
     
 

This standard is not applicable to OES.  OES does not admit students to degree programs.

   
     
3.4.4 The institution has a defined and published policy for evaluating, awarding, and accepting credit for transfer, experiential learning, advanced placement, and professional certificates that is consistent with its mission and ensures that course work and learning outcomes are at the collegiate level and comparable to the institution’s own degree programs. The institution assumes responsibility for the academic quality of any course work or credit recorded on the institution’s transcript.
     
  Not applicable to unit level.
   
     
3.4.5 The area publishes academic policies that adhere to principles of good educational practice. These are disseminated to students, faculty, and other interested parties through publications that accurately represent the programs and services of the area.
     
 

OES is in compliance with this standard. 

OES publishes an Authors’ handbook with detailed instructions for course authors, including admonitions about copyright and principles of good practice.  A copy of the handbook can be found at http://www.dce.ttu.edu/faculty_resources/.   Additionally, OES documents compliance with the Texas Higher Education Coordinating Board Principles of Good Practice with a completed compliance form in each course file, available from the Director of Curriculum.   Additional academic policies specific to OES are found in the OES catalog section dealing with policies and procedures, http://www.dce.ttu.edu/AboutUs/policies.asp.

   
     
3.4.6 The institution employs sound and acceptable practices for determining the amount and
level of credit awarded for courses, regardless of format or mode of delivery.
     
 

This standard is not applicable to OES since OES does not evaluate credit.

   
     
3.4.7 The institution ensures the quality of educational programs/courses offered through consortia relationships or contractual agreements, ensures ongoing compliance with the comprehensive requirements, and evaluates the consortial relationship and/or agreement against the purpose of the institution.
     
 

OES is in compliance with this standard. 

OES does not offer credit programs through consortia or contractual arrangements.  The division has offered courses through Western Governors’ University, which is itself accredited by four different bodies, but that agreement expired in the summer of 2004.  No students from Western Governors’ University are currently enrolled. 

   
     
3.4.8 The institution awards academic credit for course work taken on a noncredit basis only
when there is documentation that the noncredit course work is equivalent to a designated
credit experience.
     
  This standard is not applicable since TTU does not accept credit for coursework taken on a non-credit basis.
   
     
3.4.9 The area provides appropriate academic support services.
     
 

OES is in compliance with this standard. 

OES offers academic advising to students enrolled in the Bachelor of General Studies (http://www.dce.ttu.edu/CollegeOptions/AppProc.asp), and students also have access to other services such as the Library, the High Tech Computer Store, the IT Help Desk, and AccessTech AccessTech (http://www.dce.ttu.edu/AboutUs/policies.asp).  Additional information may be found in the OES Web site at, http://www.dce.ttu.edu/CurrentStudents/SupportServices.asp and http://www.dce.ttu.edu/Bookstore/bookstoreGI.asp.

   
     
3.4.10 The area defines and publishes general education requirements for its undergraduate programs and major program requirements for all its programs. These requirements conform to commonly accepted standards and practices for degree programs.
     
 

OES is in compliance with this standard.

The requirements for the distance learning Bachelor of General Studies, administered by OES on behalf of the College of Arts and Sciences, are published in the OES catalog, http://www.dce.ttu.edu/03_04%20Catalog.pdf pp. 67-69, and in the general university catalog,